In retrospect: It wasn’t until I started playing around with RFID technologies that I got exposed to the retail industry. At the time I was still at SAP and we were experimenting with “Big Data” producers. RFID produces a LOT of data (albeit a lot of noise too). As the product lead I was more […]
Month: February 2021
International Barcode of Life meets SAP & Design Thinking – A Real Life Software Development Example
In retrospect: I was working as a Product Manager for Sybase iAnywhere when we got acquired by SAP and my team was transformed into an “emerging technologies” team by some great post M&A organizational maneuvering. I then got the lucky opportunity to work with the Barcode of Life community from the University of Guelph. In […]
Introducing Tulip Retail Runner — Next Gen Retailing Task Management
In retrospect: I was brought into Tulip to originally build greenfield mobile applications or “to innovate”. Runner was one of the mobile applications that my team created based on a very simple need that all retailers had – fetching items for clients while in-store. But the beautiful thing about this application was that it was […]
Known Knowns: Using Journey Mapping to tell the Future of Retail Story
In retrospect: Journey Mapping is such a great exercise to help teams understand their true users and what they struggle with. I have run this activity many times with participants ranging from retail executives and store associates to university students. This blog outlines a journey mapping session I ran when I was heading up product […]
RETURNS: the problem that keeps coming back
In retrospect: Return Rules was one of the first major features we shipped when I joined Tecsys OrderDynamics as head of product for the retail distributed order management (DOM) platform. Upon learning about the product, the first piece of product strategy I set in motion was to separate out the “set & forget” functionality of […]