In retrospect: It wasn’t until I started playing around with RFID technologies that I got exposed to the retail industry. At the time I was still at SAP and we were experimenting with “Big Data” producers. RFID produces a LOT of data (albeit a lot of noise too). As the product lead I was more […]
Tag: Retail
Introducing Tulip Retail Runner — Next Gen Retailing Task Management
In retrospect: I was brought into Tulip to originally build greenfield mobile applications or “to innovate”. Runner was one of the mobile applications that my team created based on a very simple need that all retailers had – fetching items for clients while in-store. But the beautiful thing about this application was that it was […]
Known Knowns: Using Journey Mapping to tell the Future of Retail Story
In retrospect: Journey Mapping is such a great exercise to help teams understand their true users and what they struggle with. I have run this activity many times with participants ranging from retail executives and store associates to university students. This blog outlines a journey mapping session I ran when I was heading up product […]